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  1. CallTrackingMetrics Ticket Portal
  2. Softphone
  3. Softphone

Softphone

  • Softphone Guide
  • Accepting Inbound Calls
  • How To Use The Softphone
  • How to use the Softphone with other web based software
  • Softphone Requirements
  • Softphone Guide (Mobile App)
  • Using the Softphone with macOS
  • Putting a Call on Hold
  • Desk Mode
  • Best Practices for Softphone and SIP
  • Using the Softphone on Your Mobile Device
  • Conference Calls and Transfers
  • Notes and Call Scoring in the Softphone
  • Outbound Dialing
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