CallTrackingMetrics Support Hub
View resources and best practices for using our API
Explore our latest features in this short video series
Compilation of articles to get you up and running with CTM.
Take your skills to the next level with on-demand training
In the activity log, there is a "Metrics" column that displays the Time Stamp...
If your account has text-enabled numbers, you can send and receive text messa...
Smart Routers allow you to directly route callers based on information that c...
Google Analytics 4 (GA4) is Google’s new property designed to collect both we...
The Value of Google Ads Direct Connect Our new integration connects directly ...
Dynamic Number Insertion refers to the process where our tracking code dynami...
In order to start using CallTrackingMetrics, you will need to setup an availa...
Please note that Team Settings configurations can change the softphone displa...
Compilation of articles to get you up and running quickly with CTM.
Essential compliance tools to earn trust with customers and prospects.
Information about our latest product releases.
Learn about all CallTrackingMetrics activity types (Call, Texts, Forms, Chats, Faxes, and Videos).
Flows is where you can find advanced routing options.
Information about non-feature related topics, like our program and services offerings.
Learn how to connect with one of our integration partners.
Information on the CallTrackingMetrics Agent App.
Resources for tracking numbers, tracking sources, and troubleshooting tips for DNI.
Learn how to build and analyze your CallTrackingMetrics data.
The settings tab is the home for your account wide configurations.
How to use the CallTrackingMetrics softphone.
