Activity Log
- Multi-touch Attribution Reporting at the Contact Level
- Contact Information Panel
- Visitor Detail Panel
- Emailing a Call
- Call Log Details
- Filters
Lists
Do Not Call Lists
Blocked Numbers
Texts
Live Chat
Calls
- Dial Status
- Agent Insights
- Call Log Flag
- Troubleshooting Calls with No Audio
- What is the Likelihood/Accuracy Score?
- Advanced Call Recordings (Recording Toggles)