How to find an Activity ID for Call Examples

How do I find an activity ID?

The best way to provide activity examples to support is to find the activity ID. Please provide at least three recent examples from the past 24-48 hours. To do this, follow these steps:

Activity Log

  1. Navigate to Activities > Calls.
  2. Click on Edit on the call you are using as an example, then copy the Activity ID from the right side of the page.                     

Screenshot 2024-07-18 at 2.04.08 PM.png Screenshot 2024-07-18 at 2.04.37 PM.png

Text Log

  1. Navigate to Activities > Texts.
  2. Click on Edit on the call you are using as an example, then copy the Activity ID from the right side of the page. 


 

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