To protect against fraud, accounts are not immediately authorized to dial internationally. When making an outbound call in an account that does not have International Dialing enabled, you may hear a busy signal or a message that says, "You are not authorized to dial that rate center."
To request International Dialing be enabled for your account, please submit a ticket with your use case for dialing internationally.
Although there are no additional costs for international dialing, you may have higher usage costs when international dialing is enabled. Usage costs can be estimated by visiting our Rate Calculator.
If international dialing is already enabled, you may have to request that international dialing in high-risk areas be enabled. To do this, please submit a ticket to our Carrier Relations team.
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