Opt-in and Opt-out Keywords per Carrier

This is a list of opt-in and opt-out words that each of our carriers utilizes. These words automatically opt a user in or out of receiving text messages. If they opt out, they will immediately be added to the Do Not Text List.

Carrier A:

Opt-out keywords

  • STOP
  • END
  • QUIT
  • CANCEL
  • UNSUBSCRIBE
  • STOPALL

Opt-in keywords

  • START
  • YES
  • UNSTOP

Carrier B:

Opt-out keywords

  • STOP
  • END
  • QUIT
  • CANCEL
  • UNSUBSCRIBE
  • UNSUB
  • STOP ALL

Opt-in keywords

  • START
  • YES
  • RESUME
  • RESUME ALL
  • UNSTOP
  • GO

Carrier C:

Opt-out keywords

  • STOP
  • STOPALL
  • STOP ALL
  • UNSUBSCRIBE
  • CANCEL
  • END
  • QUIT

Opt-in keywords

  • START
  • UNSTOP
Note: Please note that stop words are only recognized if they are the only words in the message. For example, "stop all" is recognized but "please stop all messages" would not be recognized..

 

 

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