CTM Support Hub
View resources and best practices for using our API.
Explore our latest features in this short video series.
Compilation of articles to get you up and running with CTM.
Build trust, stay compliant, and keep pace with telecom regulations, carrier fees, and SMS rates worldwide.
Take your skills to the next level with on-demand training.
Understanding content regulations for SMS outbound messaging is a key compone...
Understanding Know Your Customer (KYC) in the Telecommunications IndustryWatc...
What It DoesThe Clio Grow integration automatically sends calls and other CTM...
Our Google Ads user interface helps simplify the process of mapping and sendi...
Google Analytics 4 (GA4) is Google’s property designed to collect both web an...
Overview Using Zapier, you can pull information from other web applications ...
Integrating CTM with Microsoft Ads allows you to automatically send offline c...
HIPAA Readiness brings selected CTM settings and account information into one...
To properly attribute calls and unlock the full power of your marketing data,...
Dynamic Number Insertion refers to the process where our tracking code dynami...
What is Porting? Porting a number is transferring a phone number from one tel...
Smart Routers allow you to directly route callers based on information that c...
Smart Dialers allow you to upload a set of phone numbers to call. The list wi...
Queues are used to route callers to a group of agents. Callers who are route...
To start using CTM, you will need to set up an available balance. This minimu...
With VoiceAI, you can create a powerful, fully customizable AI agent to handl...
If your account has text-enabled numbers, you can send and receive text messa...
Watch our recorded Softphone Webinar. Please note that Team Settings configur...
What is CTM Phone? CTM Phone is a completely rebuilt mobile app designed for ...
The CTM Phone app is available for iOS and Android. If you do not have the la...
Learn how to connect with one of our integration partners.
Complete telecom registrations to verify your brand, improve call and text deliverability, and reduce spam flags.
Compilation of articles to get you up and running quickly with CTM.
Resources for tracking numbers, tracking sources, and troubleshooting tips for DNI.
Flows is where you can find advanced routing options.
The settings tab is the home for your account wide configurations.
Explore AI-powered tools for handling calls, chats, texts, and customer questions.
Learn about all CTM activity types (Call, Texts, Forms, Chats, Faxes, and Videos).
Learn how to build and analyze your CTM data.
How to use the CTM softphone.
Information on the CTM Mobile App.
Find technical references for CTM data fields, formats, and API requests.
Information about our latest product releases.
Information about non-feature related topics, like our program and services offerings.