Searching Tracking Numbers within an Agency

To search for a Tracking Number within your agency, follow these steps:


  1. Navigate to Numbers > Tracking Numbers.
  2. Click the Account button in the top right corner and choose Agency. Screenshot 2023-07-18 at 10.11.40 AM.pngScreenshot 2023-07-18 at 10.12.37 AM.png
  3. Copy your Tracking Number into the search bar to search your Agency. The second column will show the sub-account where your Tracking Number is located. Screenshot 2023-07-18 at 10.15.58 AM.png


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