Refund Policy

After canceling an Account, the Available Balance will be preserved for 90 days. If Customer would like to request a refund of the Available Balance, they must do so within 90 days by contacting Otherwise, the money will be forfeited.

Refunds can only be processed back to the card that was used to fund the Available Balance. For refunds in excess of $500, bank transaction fees will be withheld from any refunds– US fees are 4%, International fees are 5.5%.


Please refer to our terms of service for additional information


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