Release Notes January 2025

Rename Occupancy Graph to Time Series 'Occupancy' Graph

This report was renamed because we now allow you to report on and export additional statistics.

 

Updated the filter experience on Agent Activity Report

  • Combines both panels into one panel
  • Adds a second panel for the graph view settings that lets you change interval and graph type

Demo Video: Agent Activity Filter.mov

 

 

Update to Period Unique on Activity Report

Added a tooltip telling users they can export to make it easier to get an accurate total and showing an accurate sum of the results on the current page. If there is only one page, there will be no tooltip and the total is not an estimate. 

Multiple pages:

Single page:

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