Reload Softphone

When making changes to the softphone in Team Settings, you may need to have members of that team reload their softphone. To do this, follow these instructions:

  1. Click the Request Reload Softphone button at the bottom of the Team Settings page. Screenshot 2023-07-17 at 11.32.25 AM.png
  2. A message will pop up asking "Are you sure you want to ask team members to reload their softphone to receive updates?" Click the Reload button. Screenshot 2023-07-17 at 11.33.16 AM.png
  3. Members of the team will receive this message asking them to reload their softphone by clicking Reload Now.Screenshot 2023-07-17 at 11.39.09 AM.png



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