When making changes to the softphone in Team Settings, you may need to have members of that team reload their softphone. To do this, follow these instructions:
- Click the Request Reload Softphone button at the bottom of the Team Settings page.
- A message will pop up asking "Are you sure you want to ask team members to reload their softphone to receive updates?" Click the Reload button.
- Members of the team will receive this message asking them to reload their softphone by clicking Reload Now.