In the Phone Buttons section of Team Settings, you can show or hide actions in the softphone. By default, the Transfer, Add, Participants/Party, and Call Scoring buttons are enabled. Uncheck the boxes to remove any options you wish to hide from the softphone.
Manage Quick Links allows you to select the Calls and Texts quick links, by selecting saved filters and overriding the labels for the two quick links included in the Desk Mode interface.
Comments
Article is closed for comments.