Posts – CallTrackingMetrics Ticket Portal

CallTrackingMetrics Support Hub

Real-Time Agents Report - More Robust Call Center Reporting

Jess Majeski January 13, 2021 22:05

6 votes 13 comments
Visual Text Message Notification

Jess Majeski April 01, 2021 18:16

5 votes 6 comments
Agent Reporting Improvements

Burns Blackwell January 15, 2021 16:25

7 votes 4 comments
Bulk SMS Message - Local Presence

Michael Barnett December 22, 2020 19:16

1 vote 4 comments
Agency Preset Management

Jess Majeski January 26, 2021 15:50

1 vote 3 comments
Pinned / Default Filters

Michael Barnett December 03, 2020 17:15

0 votes 3 comments
Add link to a text message in Triggers and Notifications

jscherercmp@gmail.com December 20, 2021 17:43

-3 votes 2 comments
Automated notifications on Community posts

jscherercmp@gmail.com July 15, 2021 15:58

1 vote 2 comments
Export Report of Custom Agent Status

James Wicks May 28, 2021 15:04

2 votes 2 comments
Adding CTM code to multiple domains

Alyce Appelgren March 11, 2021 03:27

1 vote 2 comments
Very high number of requests coming in via webhooks?

Gavin Wiener March 06, 2021 03:32

0 votes 2 comments
Google Business Profile (GMB) messages to go directly into CTM

Larry Kolinek July 10, 2022 22:19

0 votes 1 comment
Improvements to Ringback/Callback Feature

Coalmarch Support April 19, 2022 15:42

0 votes 1 comment
Integration with Google Lead Form Extensions

Christopher Chakar August 11, 2021 18:02

1 vote 1 comment
Sending SMS Texts - Webhooks/Zapier

Ryan Lee July 27, 2021 18:15

0 votes 1 comment
Auto-Forward Texts if Routing to Receiving Number (or option to choose)

Jess Majeski July 27, 2021 16:56

2 votes 1 comment
Sharing Saved Filters With Call Managers

John Karcher July 21, 2021 18:06

3 votes 1 comment
Add ability to Fillter by Conversion Date

Randy Cairns July 13, 2021 13:53

1 vote 1 comment
Allow custom ordering of all fields, not just custom fields, and allow them to be moved to different panels.

Emily Baker July 09, 2021 14:56

0 votes 1 comment
Mobile App Tracking Numbers Displayed in SMS

Paul Romeo July 01, 2021 18:14

3 votes 1 comment
Do Not Text List

Nathan J. Hammell April 28, 2021 21:28

1 vote 1 comment
Adding New Tags

Leanne Key April 22, 2021 15:24

0 votes 1 comment
Additional Whitelabel Color Options

Jess Majeski March 24, 2021 03:37

1 vote 1 comment
Separate FIRST NAME and LAST NAME

jscherercmp@gmail.com February 18, 2021 21:48

2 votes 1 comment
Auto Dialer Routing

Thomas February 18, 2021 14:18

3 votes 1 comment
Integrations + White label domains

Michael Barnett December 18, 2020 15:52

1 vote 1 comment
Log Improvements - Create a "Roll up" view

Michael Barnett December 18, 2020 14:35

1 vote 1 comment
CONTACT FORM 7 WORDPRESS

kailas savani November 21, 2020 06:48

0 votes 1 comment
What is the most valuable thing you learned at CTM's LaunchPad Summit?

Rebecca CTM October 29, 2020 15:42

1 vote 1 comment
Feature Request: Change Account Status Default to "hide canceled and closed accounts"

The Symphony Agency July 28, 2022 14:48

2 votes 0 comments