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Show all All Planned Not planned Completed Answered No status Sort by votes Newest post Recent activity Votes Comments
  • Call weighting for queue transfers

    Vince Biello June 07, 2021 16:28
    7 votes 0 comments
  • Agent Reporting Improvements

    Burns Blackwell January 15, 2021 16:25
    7 votes 5 comments
  • Real-Time Agents Report - More Robust Call Center Reporting

    Jess Majeski January 13, 2021 22:05
    7 votes 13 comments
  • Blind transfers in the queue to deter prequalifying leads

    Vince Biello June 07, 2021 16:23
    6 votes 0 comments
  • Talk time reporting using a queue transfer system

    Vince Biello June 07, 2021 16:21
    6 votes 0 comments
  • Integration with LeadsRX

    Jordan Blackman October 20, 2020 21:09
    6 votes 0 comments
  • Weighted transfers when using a queue

    Vince Biello June 07, 2021 16:27
    5 votes 0 comments
  • Visual Text Message Notification

    Jess Majeski April 01, 2021 18:16
    5 votes 6 comments
  • User-Specific Timezone for Call and Text Log Display

    Zachary Ryan March 27, 2021 14:14
    4 votes 0 comments
  • Agency Admin to "View As" "Client User"

    Andre Johnson February 23, 2021 16:57
    4 votes 0 comments
  • CallTrackingMetrics (CTM) Community Code of Conduct

    Erika CTM July 24, 2020 17:49
    4 votes 0 comments
  • Sharing Saved Filters With Call Managers

    John Karcher July 21, 2021 18:06
    3 votes 1 comment
  • Mobile App Tracking Numbers Displayed in SMS

    Paul Romeo July 01, 2021 18:14
    3 votes 1 comment
  • Auto Dialer Routing

    Thomas February 18, 2021 14:18
    3 votes 1 comment
  • Feature Request: Change Account Status Default to "hide canceled and closed accounts"

    The Symphony Agency July 28, 2022 14:48
    2 votes 0 comments
  • Address Data Submitted In A Form Should Populate Contact Fields

    Jim Simpson January 13, 2022 16:37
    2 votes 0 comments
  • Auto-Forward Texts if Routing to Receiving Number (or option to choose)

    Jess Majeski July 27, 2021 16:56
    2 votes 2 comments
  • General Improvements and Fixes Needed

    Emily Baker July 09, 2021 14:48
    2 votes 0 comments
  • Export Report of Custom Agent Status

    James Wicks May 28, 2021 15:04
    2 votes 2 comments
  • Reporting Notifications / Triggers - Ability to Enable / Disable

    Jess Majeski April 13, 2021 22:01
    2 votes 0 comments
  • Separate FIRST NAME and LAST NAME

    jscherercmp@gmail.com February 18, 2021 21:48
    2 votes 1 comment
  • Bulk Tracking Number Updates

    Scott Gonzales February 14, 2021 10:33
    2 votes 0 comments
  • Trigger / Listview Folders

    Michael Barnett December 18, 2020 14:39
    2 votes 0 comments
  • Bulk SMS Test Report

    Michael Barnett December 04, 2020 20:45
    2 votes 0 comments
  • 2Factor - Force Google Authenticator/Text/e-mail

    Kara Kizior November 25, 2020 17:37
    2 votes 0 comments
  • How to write an effective product feedback post

    Erika CTM August 19, 2020 21:07
    2 votes 0 comments
  • Filter in Call Log - Allow the ability to filter by specific forms

    Jess Majeski March 10, 2022 16:24
    1 vote 0 comments
  • Rename "Page" to "Landing Page" or "Entry Page" in the export

    Charlie Lindberg March 03, 2022 14:37
    1 vote 0 comments
  • Feature request: queue or dialer based phone settings

    Michael Collins February 09, 2022 22:10
    1 vote 0 comments
  • Mobile App Tracking Numbers

    Chase Brantley October 19, 2021 19:30
    1 vote 0 comments
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