is it possible to send an SMS reply only if received an SMS text? (not a phone call)
Jeff Kemp
is it possible to send an SMS reply only if received an SMS text? (not a phone call)
I set up a voice menu to send an SMS, but not sure how to trigger it only when receiving an SMS text and not a phone call
I don't seem to be able to create a new Queue for this
I don't want to not receive phone calls to this tracking number, but want to discriminate between SMS and inbound calls
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Hi Jeff,
Thanks for reaching out to CallTrackingMetrics, your specific question will require a bit more information as depending on what plan type you are on this is possible. I have forwarded your question to your account manager will follow up with you via email shortly.
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