The steps to complete the Port Request for multiple numbers an LOA and proof of ownership will need to be signed within the calltrackingmetrics application . Please follow these steps and sign.
Note: Multiple Numbers should be ported into the account you would like the phone numbers to reside in. In order for a streamline port request it is best not to move number between sub accounts until the porting process has completed.
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Carrier: Carrier XYZ
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<Select> Port Multiple Numbers
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Make sure Upload CSV is bold before selecting Choose File
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Column Order: Number to Port, Receiving Number, Tracking Source, and Account Name
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Format: Tracking Number to Port and Receiving Number is +1XXXXXXXXXX
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<Select> Choose File (select CSV File)
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If a message "All Required Columns not Selected" comes up click the 'X' on the right side.
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Delete all other columns except the below.
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First Column: At the top of the Column select Tracking Number to Port in the drop down
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Second Column: Receiving Number
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Third Column: Existing Tracking Source
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Fourth Column: Existing Account
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Complete Customer Name and Billing Address sections.
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Check I Understand in the Agreement section
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<Select> Continue to Letter of Authorization
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