Global Compliance Applications

Why do we need Global Compliance Applications? Global Compliance Applications are required because regulators must identify end-users to mitigate potential national threats, prevent spam and fraud, and protect phone numbers as a natural resource for identifying individuals.

CallTrackingMetrics offers a self-service feature that simplifies the process of providing regulators with the necessary information to purchase numbers in their respective countries. Since each country has unique requirements, this feature equips you with all the required information to submit the correct details and promptly receive approval for your application.

Global Compliance Application Walkthrough:

1. Select Country and Number Type:

• Choose the country where you want to buy a tracking number.
• From the Number Type drop-down menu, select the type of number you want: mobile, local, or toll-free.
• Click the Load Requirements button to see the specific requirements for that country.

2. Enter Business Information:

• Fill in the required information in the Business Information section.
• Use the tooltips above each input box to help understand what information is needed.

3. Upload Business Documents:

• In the Business Documents section, select the document type you will upload as proof of identity from the list of required documents.
• Enter any additional information needed for the document type.
• Upload the document.

4. Proof of Address:

• Select a physical address from your existing addresses on file. If the address is not listed, click the New link to add a new address.

5. Enter Emergency Address:

• Provide a physical address where emergency services can be dispatched if needed. This can be the same as your Proof of Address if it meets the requirements.

6. Submit the Application:

• Click the Create Global Compliance Application button.
• Your Global Compliance Application will be sent to the respective country's regulators for review and approval. You will receive email updates regarding the status.

7. Check Application Status:

• You can check the status of your application by clicking on the Regulations > Compliance Applications on the Buy Numbers page.

Note: If your application is rejected, click the Edit button. You will see the reasons for your rejection at the top of the page. You can resubmit the application

with the correct information.