Trust Center Registration (2022)

A Trust Center business registration that was previously in Carrier Approved status and now appears with a status of Draft is required to be re-registered. There are 3 parts of the registration process, Business, Brand, and Campaign. Each step requires verification and approval before you will be able to proceed to the next registration. This process takes around 2 weeks to complete. Please go to Numbers>>Trust Center>>click Edit.

1. Business Registration: Validation takes at least 5 business days

• EINs are the only US identification number that can be used. (If you previously registered with a DUNS number, you will now be required to register with an EIN.)
• An authorized representative is required. This email address will receive status notification emails throughout the entire process.

2. Brand Registration:

• This is typically the same name as the business.
• A One-time brand registration fee of $44 will be deducted from your CTM available balance upon submission.

3. Campaign Registration: (Use Case)

• The campaign being registered should be relevant to the approved brand.
• Depending on the campaign use case selected, there will be a monthly fee of up to $10 that will be deducted from your CTM available balance beginning upon submission.
• Monthly campaign fees will continue to be deducted until the campaign is deactivated.
• A maximum of 49 numbers can be registered under one (1) campaign.
• A maximum of 49 campaigns can be registered under one (1) brand.

4. Assign your Tracking Number(s) to a campaign

• Each Tracking Number can only be assigned to one campaign at a time.

You will then be ready to send text messages through the new A2P 10DLC routes.To help alleviate your calls being counted as SPAM go tohttps://freecallerregistry.com/fcr/to add a layer of validation.To add a layer of validation for text campaigns go tohttps://www.campaignregistry.com/.